Send us an e-mail to below addresses with your logo attached in JPG, TIF, BMP, CDR, AI OF PDF format, although JPG is preferred, and provide information for the logo, such as size, which location to be sewed, or which kind of material will be sewed on.
Or upload your logo to http://www.ShareLogo.com/
We'll send a short confirmation email within 10 minutes after receiving your e-mail. If you do not get it on time, please check you spam inbox or bulk inbox of your email, it is probably that our reply goes into it. If it does not work, you can also try following ways:
Write down your comments to http://www.ShareLogo.com/
***Make sure that you send your request to above 2 Email addresses at the same time in order to avoid its missing during the internet transfer.***
Our standard turn-around time is 24 hours, if you have rush orders, just remind us, we can finish within a few hours with NO extra charge.
Most of the editing is free, except adding new part to the original logo we have done or you change your introduction that need us to re-digitize, such as adding lettering, background, and we only charge the stitches for the extra part.
We use Tajima, Wilcom, Rainbow, Richpeace, and Melco for digitizing.
We also can supply most of other formats with NO extra charge such as CND, PES, PEC, JEF, EMB, ART, EXP, HUS, POF, and XXX,etc.
We will send back the completed DST file (if you need other format please inform us), as well as the scan of the sewout, which will be scanned with high dpi and obviously tied into the thread count, then you can check the quality.
a. We take Company check, Visa, Mastercard and American Express.
b. You can pay by credit card via http://www.PayPal.com at no extra cost.
c. To pay by bank wire payment, please contact us.
About payment, you can pay by credit card via http://www.PayPal.com at no extra cost. PayPal is the fast, easy and secure way for online payments. (PayPal, an eBay company), our PayPal account is: Pay@ShareLogo.com
Or visit our website online payment: http://www.sharelogo.com/main/payment.html , Simply click "Pay Now" button, it's redirected to PayPal's secure payment site.
At the same time we accept credit card and check, if you want to learn more about this, please contact our accounting department at: Pay@ShareLogo.com
We don't provide the trial order free of charge since our quality is guaranteed, you can send a logo to us to digitize, and will not pay unless you are satisfied.
Yes, we can. All of digitizers here are very experienced in it.
Our unit price is US$2.5/1000 stitches, Minimum charge is US$9.
Your design will be kept strictly confidential by us. We never sell our customer's design to others. Also we have a strong system of store to keep your designs in case you lose it , please feel free to contact us, we'll resend it to you ASAP.
We make every effort to make sure that you are satisfied with your order. We will do everything possible to ensure that your orders are done with the highest quality. Let us know if you are not satisfied with the design we digitized, we will make it correct as per your request right away.
We usually send out invoices to our customers twice a month, for the previous half month. Since it may take about one week to prepare and send out the invoices, it implies term already when you get the invoice. Therefore, we will not give term, and the invoice is due up on receipt.
We use a strong system of software to handle all of the orders, the system will generate a customer CODE for you that is CAA, 8 in 8901 stands for the year of 2008, 9 in 8901 stands for September, and the last two number 01 stands for the first order of this month. If you want to inquire about or edit the logo, only tell us the code is OK, we'll handle it for you soon.
To make sure that you can always get our emails, therefore not causing any delay to your business, we always send the same email twice with our different email account.
Sewout may be quite different from two embroidery machines, using the same digitizing file. From our experience, the followings might be factors that cause the difference:
Different brands may or may not be a reason. The digitizing file may be customized somehow to offset such difference, if scan or digital image of your sewout is provided.